Showing posts with label technical resources. Show all posts
Showing posts with label technical resources. Show all posts

Monday, January 28, 2013

Get the 2013 L-com Master Catalog

2013 Master Catalog is Out!

(blogger@L-com.com) L-com's Newly Released 2013 Master Catalog

Each year L-com produces a Master Catalog, usually with around 260 or so pages of technical information. Yes, it does list hundreds or even thousands of wired and wireless connectivity products, but it is much more than an ordinary catalog as it contains a lot of other helpful things. To start off, the first few pages are a helpful, full-color visual index. Know what you need but not sure what L-com calls it or where they put it? This index helps narrow down where to look! The back of the catalog contains a regular text-based index to get more granular.

Wednesday, January 17, 2007

Technical Support Help

L-com's Technical Support (customerservice@L-com.com)

I've worked in L-com's Tech Support for a few years now and we've seen a lot of the same questions asked over and over. For that reason, we're creating a "Frequently Asked Questions" (FAQ) section of our web site! We're adding questions as they come to us, but please help us out by letting us know your favorite questions about connectivity, signal technology, or L-com itself.

We will keep putting questions up and, soon, modify our site search so you can easily search those questions for answers. That's not to say we don't want you to call us anymore! There's no way we can put down every single question someone might ask, and, truth be told, we really like working with our customers to help them find the answers to their questions.

Did you know we have dedicated tech support reps connected to a phone queue all day long? They answer questions quickly, and if they don't know the answer right off the bat, they'll research and get back to you, usually within a day. You can also email directly to tech support at support@L-com.com, and get a response within 24 hours!

So, with our FAQ and Technical Resources online, and our live tech support resources offline, you can get all the answers you need to make an informed decision.