Wednesday, January 17, 2007

Technical Support Help

L-com's Technical Support (

I've worked in L-com's Tech Support for a few years now and we've seen a lot of the same questions asked over and over. For that reason, we're creating a "Frequently Asked Questions" (FAQ) section of our web site! We're adding questions as they come to us, but please help us out by letting us know your favorite questions about connectivity, signal technology, or L-com itself.

We will keep putting questions up and, soon, modify our site search so you can easily search those questions for answers. That's not to say we don't want you to call us anymore! There's no way we can put down every single question someone might ask, and, truth be told, we really like working with our customers to help them find the answers to their questions.

Did you know we have dedicated tech support reps connected to a phone queue all day long? They answer questions quickly, and if they don't know the answer right off the bat, they'll research and get back to you, usually within a day. You can also email directly to tech support at, and get a response within 24 hours!

So, with our FAQ and Technical Resources online, and our live tech support resources offline, you can get all the answers you need to make an informed decision.

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